All Entries Tagged With: "Design"
Four CEO-Types Outside Healthcare Worth Following
First the disclaimer: There are many good CEOs in healthcare that have provided me with direction, advice and insight on healthcare. I’ll tell you about them later. It’s only important to know that my council of thought leaders is firmly grounded in healthcare.
Actually it is many of those same leaders in healthcare who have told me that they are most interested in hearing from other industries on solutions to the big thorny stuff–flipping the healthcare enterprise to being more customer-centric, standardizing quality as a culture, marketing like you care about results, etc. The healthcare bag of tricks that has worked so well for decades has a hole in it, so now they are looking to cut-and-paste from some proven moves that have grabbed customers and motivated companies in retail, manufacturing, design or anyplace else where dollars follow success.
None of these folks listed are exactly traditional CEO “gurus,” which is just as well since we have seen the last of big company CEOs selling leadership books. If the recent past was about Jack Welch and his process, the future may be about these guys and their ideas.
Tim Cook — COO, Apple
This is not the first time that Apple COO Tim Cook has taken the reigns from ailing CEO Steve Jobs. As a great profile in Fortune points out, Cook is more than just the next guy wearing a mock turtleneck to take over. Jobs may be the visionary and the sizzle, but Cook is largely credited with making the products appear magically in stores when they are supposed to.
Courtesy of Apple
Hospitals, if they are big enough to have a COO, often may view the position as the CEO’s right hand, or merely as part of succession planning. What Apple has found is the right blend as CEO vision with the operations leader to perfect the chain.